Unite against COVID-19
Help Information
path

COVID-19 ALERT LEVEL 3

INSTRUCTIONS FOR SELF-ISOLATION AND ACCESS TO HEALTH SERVICES

Let's Unite against COVID-19 and protect our friends, whanau, and community

path
pic
pic
What is COVID-19 (Coronavirus)?
COVID-19 is a new type of Coronavirus that can cause an infection of the lungs and airways. Often this virus causes mild symptoms like a cold or flu, however, in older people and in people with certain underlying medical conditions, it can cause more severe illness such as pneumonia (an infection of the lungs) which may require high-level hospital care. The current outbreak is putting significant strain on our healthcare system, not only from those unwell with COVID-19, but also because of the resources it will take away from our usual healthcare needs. Due to the seriousness of this outbreak, and the number of people at risk, the New Zealand Government has set in place a four-level COVID-19 alert system. This alerts us to the specific health and social measures to be taken. The current COVID-19 National Alert Level is 3 out of 4. Level 4 - the highest - will begin 25/03/2020
pic
pic
In case of emergency call 111
If you or your loved ones need immediate emergency medical assistance call 111 If you are struggling to breath, have chest pain, feel faint or have serious concerns you should seek medical attention immediately such as the emergency room.
pic
pic
What are the symptoms of COVID-19?
These symptoms may appear 2-14 days after exposure Fever or high temperature, Cough, Shortness of breath If you have these symptoms and have recently been overseas, or have been in close contact with someone confirmed with COVID-19, please telephone Healthline (for free) on 0800 358 5453 or phone your local GP for instructions. It is important NOT to go into any public areas, like your doctors surgery, to prevent the potential spread of viruses.
pic
pic
How is it spread?

Like the flu, COVID-19 is contagious, meaning it can spread from person to person. It can be spread from an infected person through droplets from coughing, sneezing or close contact. It can also spread through contact with objects with virus on it and then touching your mouth, nose or eyes.

pic
pic
Disinfect surfaces that are touched frequently

Clean surfaces - the virus can survive on some surfaces for up to three days, use disinfectant on frequently touched surfaces (doorknobs, bathrooms, and kitchen surfaces).

pic
pic
Self Isolation
Be kind and patient - we are all getting through this together. Stay at home - this reduces the spread and the risk to yourself and others. Physical distancing - avoid close or prolonged contact with people, keeping a distance of 2 meters.
PIC
pic
What if I need to see my GP?
If you wish to book an appointment, it’s best to call up your GP clinic or go online to book. Do not just turn up as your clinic may ask you to wait in your car for a phone call. General Practice has been asked to conduct up to 70% of their appointments digitally, so your clinic may call you up to see if you really need a face to face visit, or if a phone or video call or email would cater to your needs. Some procedures may require you to visit elsewhere - so best to contact the clinic first.
pic
pic
What if I just have a fever, cough or cold-like symptoms?
stay home and call the Healthline 0800-358-5453 to be assessed by a nurse. If you have been in contact with someone who has a positive COVID-19 test, stay home and call Healthline 0800-358-5453.
Pic
pic
Flu Vaccinations are available

Its good to get your flu-shot! Those over 65 years old, have chronic health conditions, and those who are pregnant are HIGHLY recommended to get your immunisation early. You can call your GP to find the best time to get your flu-shot.

path

Up to date Information

Community Based Assessment Centers

You can receive COVID-19 testing from the centers outlined below

Auckland Region

North Region
Northcote Community Testing Centre
Address
16-18 College Road, Northcote
Open Hours
Sun - Mon
8am – 6pm
Central Region
Eden Park Stadium
Address
Bus Hub, Corner of Sandringham Road & Reimers Ave, Kingsland
Open Hours
Sun - Mon
8am – 6pm
West Region
Whanau House, Waipareira Trust Henderson
Address
Corner of Edsel St & Catherine St, Henderson
Open Hours
Sun - Mon
8am – 6pm
West Region
Health New Lynn
Address
Level 1 Carpark, Totara Health Services, McCrae Way, New Lynn
Open Hours
Sun - Mon
8:30am – 5pm
South Region
The Whanau Ora Community Clinic
Address
25 Druces Road, Wiri
Open Hours
Sun - Mon
8am – 6pm
South Region
Otara Community Testing Centre
Address
Otara Town Centre carpark, 14 Fair Mall, Otara
Open Hours
Sun - Mon
8am – 6pm
North Region
Eventfina Stadium Carpark
Address
17 Silverfield, Wairau Valley
Open Hours
Sun - Mon
8am – 6pm
Central Region
White Cross St Lukes Accident & Urgent Medical
Address
52 Saint Lukes Road, St Lukes
Open Hours
Sun - Mon
8am – 4pm
West Region
Henderson Specialty Centre
Address
131 Lincoln Road, Henderson
Open Hours
Sun - Mon
8am – 4pm
East Region
Botany Road Ccommunity Testing Centre
Address
292 Botany Road, Golflands
Open Hours
Sun - Mon
8am – 5pm
South Region
Local Doctors Airport Oaks
Address
149A Kirkbride Road, Airport Oaks
Open Hours
Sun - Mon
8am – 4pm
South Region
Takanini Urgent Care
Address
106 Great South Road, Takanini
Open Hours
Sun - Mon
8am – 6pm
Waiheke Region
Waiheke Medical Centre
Address
132 Ocean View Road, Waiheke Island
Open Hours
Sun - Mon
8:30am – 4pm

Lakes Region

Rotorua Region
Rotorua COVID-19 testing centre
Address
2 Vaughan Road, Rotorua
Open Hours
Sun - Mon
9am – 4pm
Taupo Region
Taupo COVID-19 testing centre
Address
79 Miro St, Taupo
Open Hours
Sun - Mon
9am – 4pm
Rotorua Region
Rotorua International Stadium
Address
Devon St West, Rotorua
Open Hours
Thurs - Sunday
9am – 4pm
Turangi Region
Carpark Opposite Turangi Police Station
Address
19 Ohuanga Rd, Turangi
Open Hours
Fri
10am - 12am

Up to date information

Trusted Government Site COVID19.govt.nz