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Online Appointment
Bookings

Highly customisable to suits your needs

Reduce calls to reception and offer patients the convenience to book their consults online - anytime, anywhere

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Online Appointment
Bookings

Highly customisable to suits your needs

Reduce calls to reception and offer patients the convenience to book their consults online - anytime, anywhere

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Book with enrolled provider only

With Vensa, you can choose for each provider if they are open for all patient bookings, or if they are only available for their own enrolled patients. 


Double slot bookings

Some services take longer than usual - with Vensa you can set how long each service takes. The patient then selects the service they require and we book them two or three consecutive slots in Evolution.

Patient enters details before seeing appointments

You can choose to ask the patient to provide their name, dob and mobile number in the beginning of the booking process - we then check the PMS for their enrollement status, GP, age etc and only display the appointment books and services that are appropriate for this specific patient.


Provider specific services

With Vensa you can specific exactly which provider is offering which services to select online. This means for example 'Smears' and 'Imms' can be shown under the Nurse templates only, 'Medical Consult' for GPs etc. Patients can filter for services and will be shown only providers who offer their required service.


Service information & questionnaires

When the patient books an appointment and selects the service they need, we can display customisable info pages and questionnaires relevant to this specific service. Inform your patients about the pricing, preparations they need to take or ask them more questions around their medical history - upon booking, this information will be added to their daily record, so the provider has all the info they need before seeing the patient.


Age-dependant services

Each service can be set to be displayed for just one specific patient age group. With this you could opt to only show services such as 'Childhood Imms' if the patient that is booked for is between 0-17 years. Cervical Smears service could be set to only show for patients 25-69yo etc.

Get paid upfront
RECOMMENDED FOR PHONE CONSULTS

 

Reduce your outstanding debt by offering patients to pay for their appointment at the time of booking. 

Select which services and patient groups can opt to pre-pay online and which patient groups are required to prepay and which services do not require any prepayments at all.

Payment gets added as a credit to the patient's transaction account right away. If the patients EVO account is in credit, we will not ask for prepayment.

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Need nurse triaging
before booking?

Manage appointments your way - for high risk symptoms we can automatically prompt your patients to call reception for bookings or display them with custom instructions.

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Book appointments for family members

Keep records up to date and know who to expect. With Vensa, patients can easily book and manage appointments for themselves as well as their loved ones. When booking on behalf, we will merge the file of the booked patient into the appointment slot to ensure accurate records.

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Zero staff
time

With the Vensa platform appointment administration involves no work for clinic staff.

Patients can self-serve in under one minute while reducing calls to reception. 

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Standard bookings or pre-paid?

The choice is yours. Offer your patients the option to conveniently pay online using our secure VensaPay platform. We will instantly credit the patient account in the PMS with the payment.

You can set the policy for all appointments, or choose to only require pre-payment for specifically set consult reasons.

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Your Practice,
Your Rules

Ensure continuity of care with our customisable appointment policies. Each practitioner can set their own policy - choose to allow all, enrolled patients only and specific by CSC status or age.

We will also inform patients of your appointment cancellation policy and the Vensa booking system will enforces it online.

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Different providers, different services?

Want to ensure patients book their smear with the nurse instead with their doctor?

With Vensa online bookings you can assign different services to each provider which will support patients to book an appointment slot with the provider that offers the service they are needing.

 

Find out more about our
award winning platform!

Our team will be in touch for a show & tell